What we collect
Account identity (email, organization), usage telemetry (request counts, error rates, latency), and billing data. We do not log prompt or response content unless you explicitly enable trace storage.
Account identity (email, organization), usage telemetry (request counts, error rates, latency), and billing data. We do not log prompt or response content unless you explicitly enable trace storage.
Operating the service, securing tenants, billing, and responding to support requests. We never train models on your data.
See the subprocessors page for the current list.
EU/UK GDPR and CCPA rights are honored end-to-end. Email privacy@astrarunner.com to exercise access, rectification, deletion, or portability rights.
Telemetry: 30 days. Audit logs: 13 months. Billing records: 7 years as required by law.